Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at LKY7.clothing@gmail.com. Please note that returns will need to be sent to the following address: 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at LKY7.clothing@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at LKY7.clothing@gmail.com.

Returns & Refund Policy

At LKY7, we take pride in the quality of our products. Please read our policy carefully before making a purchase.

Returns & Exchanges

  • We do not accept returns or exchanges for change of mind, incorrect sizing, or preference-related reasons. Please check the size guide before purchasing.
  • If you receive an item with a quality issue (e.g., manufacturing defects or damage upon arrival), please contact us within 7 days of delivery.

Refunds & Replacements

  • Refunds or replacements are only issued for items with genuine manufacturing defects or if the wrong item was sent.
  • To qualify, items must be unused, in original condition, and in original packaging.
  • We may require photo evidence of the issue before processing a claim.

Process for Quality Issues

  1. Email us at LKY7.Clothing@gmail.com within 7 days of receiving your order.
  2. Include your order number, clear photos of the issue, and a brief description.
  3. If approved, we will offer a replacement or refund, depending on stock availability.

Exclusions

  • General wear and tear, misuse, or accidental damage are not covered.
  • Refunds will not be issued for delays in shipping caused by third-party couriers.

By purchasing from LKY7, you agree to these terms. If you have any questions, contact us at LKY7.Clothing@gmail.com.